{"id":266,"date":"2021-02-03T16:50:02","date_gmt":"2021-02-03T16:50:02","guid":{"rendered":"http:\/\/growyourbusiness.org.uk\/?p=266"},"modified":"2021-02-03T16:51:56","modified_gmt":"2021-02-03T16:51:56","slug":"10-ways-to-deliver-the-best-customer-service","status":"publish","type":"post","link":"https:\/\/www.growyourbusiness.org.uk\/?p=266","title":{"rendered":"10 Ways to Deliver the Best Customer Service"},"content":{"rendered":"\n[et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Services&#8221; _builder_version=&#8221;4.7.5&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#f6f6f7&#8243; custom_margin_tablet=&#8221;&#8221; custom_margin_phone=&#8221;-70px||||false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; custom_padding=&#8221;3px|||||&#8221; locked=&#8221;off&#8221;][et_pb_row use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;2&#8243; make_equal=&#8221;on&#8221; _builder_version=&#8221;4.6.1&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;82px|auto||auto||&#8221; custom_padding=&#8221;0px|||||&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.5.7&#8243; _module_preset=&#8221;default&#8221;][et_pb_text _builder_version=&#8221;4.7.5&#8243; _module_preset=&#8221;default&#8221; header_2_font=&#8221;Poppins|800|||||||&#8221; header_2_text_color=&#8221;#0F344F&#8221; header_2_font_size=&#8221;50px&#8221; header_2_line_height=&#8221;1.4em&#8221; background_enable_color=&#8221;off&#8221; hover_enabled=&#8221;0&#8243; header_2_font_size_tablet=&#8221;36px&#8221; header_2_font_size_phone=&#8221;20px&#8221; header_2_font_size_last_edited=&#8221;on|phone&#8221; sticky_enabled=&#8221;0&#8243;]<h2><span data-contrast=\"auto\" xml:lang=\"EN-GB\" lang=\"EN-GB\" class=\"TextRun MacChromeBold SCXW82872840 BCX0\"><span class=\"NormalTextRun SCXW82872840 BCX0\">10\u00a0<\/span><\/span><span data-contrast=\"auto\" xml:lang=\"EN-GB\" lang=\"EN-GB\" class=\"TextRun MacChromeBold SCXW82872840 BCX0\"><span class=\"NormalTextRun SCXW82872840 BCX0\">Ways to<span>\u00a0<\/span><\/span><\/span><span data-contrast=\"auto\" xml:lang=\"EN-GB\" lang=\"EN-GB\" class=\"TextRun MacChromeBold SCXW82872840 BCX0\"><span class=\"NormalTextRun SCXW82872840 BCX0\">D<\/span><\/span><span data-contrast=\"auto\" xml:lang=\"EN-GB\" lang=\"EN-GB\" class=\"TextRun MacChromeBold SCXW82872840 BCX0\"><span class=\"NormalTextRun SCXW82872840 BCX0\">eliver the<span>\u00a0<\/span><\/span><\/span><span data-contrast=\"auto\" xml:lang=\"EN-GB\" lang=\"EN-GB\" class=\"TextRun MacChromeBold SCXW82872840 BCX0\"><span class=\"NormalTextRun SCXW82872840 BCX0\">B<\/span><\/span><span data-contrast=\"auto\" xml:lang=\"EN-GB\" lang=\"EN-GB\" class=\"TextRun MacChromeBold SCXW82872840 BCX0\"><span class=\"NormalTextRun SCXW82872840 BCX0\">est<span>\u00a0<\/span><\/span><\/span><span data-contrast=\"auto\" xml:lang=\"EN-GB\" lang=\"EN-GB\" class=\"TextRun MacChromeBold SCXW82872840 BCX0\"><span class=\"NormalTextRun SCXW82872840 BCX0\">C<\/span><\/span><span data-contrast=\"auto\" xml:lang=\"EN-GB\" lang=\"EN-GB\" class=\"TextRun MacChromeBold SCXW82872840 BCX0\"><span class=\"NormalTextRun SCXW82872840 BCX0\">ustomer<span>\u00a0<\/span><\/span><\/span><span data-contrast=\"auto\" xml:lang=\"EN-GB\" lang=\"EN-GB\" class=\"TextRun MacChromeBold SCXW82872840 BCX0\"><span class=\"NormalTextRun SCXW82872840 BCX0\">S<\/span><\/span><span data-contrast=\"auto\" xml:lang=\"EN-GB\" lang=\"EN-GB\" class=\"TextRun MacChromeBold SCXW82872840 BCX0\"><span class=\"NormalTextRun SCXW82872840 BCX0\">ervic<\/span><\/span><span data-contrast=\"auto\" xml:lang=\"EN-GB\" lang=\"EN-GB\" class=\"TextRun MacChromeBold SCXW82872840 BCX0\"><span class=\"NormalTextRun SCXW82872840 BCX0\">e<\/span><\/span><span class=\"EOP SCXW82872840 BCX0\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:2,&quot;335551620&quot;:2,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/h2>\n[\/et_pb_text][et_pb_text _builder_version=&#8221;4.7.5&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;||||||||&#8221; text_text_color=&#8221;#000000&#8243; text_font_size=&#8221;16px&#8221; ul_line_height=&#8221;2em&#8221; header_3_font=&#8221;Poppins|700|||||||&#8221; header_3_font_size=&#8221;20px&#8221; header_3_line_height=&#8221;1.2em&#8221; header_4_font=&#8221;Poppins|600|||||||&#8221; header_4_font_size=&#8221;14px&#8221; header_4_line_height=&#8221;1.2em&#8221; background_enable_color=&#8221;off&#8221; hover_enabled=&#8221;0&#8243; header_3_font_size_tablet=&#8221;25px&#8221; header_3_font_size_phone=&#8221;&#8221; header_3_font_size_last_edited=&#8221;on|phone&#8221; header_4_font_size_tablet=&#8221;25px&#8221; header_4_font_size_phone=&#8221;18px&#8221; header_4_font_size_last_edited=&#8221;off|desktop&#8221; sticky_enabled=&#8221;0&#8243;]<p><span data-contrast=\"auto\">Delivering good customer service is important for a number of reasons such as increasing brand loyalty, increasing customers and retur<\/span><span data-contrast=\"auto\">ning customers, and generating positive word of mouth about your business. It\u2019s your priority to ensure that your team is delivering the best customer service possible. Your aim is\u00a0<\/span><span data-contrast=\"auto\">to make sure your customers walk away satisfied with your service and recommend you to others.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\">Training\u00a0<\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\">Hire Passionate Team Members\u00a0<\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" aria-setsize=\"-1\" data-aria-posinset=\"3\" data-aria-level=\"1\">Motivate Team Members\u00a0<\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" aria-setsize=\"-1\" data-aria-posinset=\"4\" data-aria-level=\"1\">Honesty\u00a0<\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" aria-setsize=\"-1\" data-aria-posinset=\"5\" data-aria-level=\"1\">Accessible\u00a0<\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" aria-setsize=\"-1\" data-aria-posinset=\"6\" data-aria-level=\"1\">Mind Your Customer&#8217;s Mood\u00a0<\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" aria-setsize=\"-1\" data-aria-posinset=\"7\" data-aria-level=\"1\">Educate Team Members on Product or Service\u00a0<\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" aria-setsize=\"-1\" data-aria-posinset=\"8\" data-aria-level=\"1\">Build Relationships\u00a0<\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" aria-setsize=\"-1\" data-aria-posinset=\"9\" data-aria-level=\"1\">Identify Problems\u00a0<\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" aria-setsize=\"-1\" data-aria-posinset=\"10\" data-aria-level=\"1\">Send Follow Up Emails\u00a0\u00a0<\/li>\n<\/ul>\n<h3>Training\u00a0\u00a0<\/h3>\n<p><span data-contrast=\"auto\">You want your team members to deliver the very best service to your customers when they need their assistance. Make sure\u00a0<\/span><span data-contrast=\"auto\">your team members undertake thorough training on how to deliver quick and useful information to resolve their issues. Make sure they\u2019re experts in this field and know every answer that comes their way. You want your customers to be blown away by the\u00a0<\/span><span data-contrast=\"auto\">service<\/span><span data-contrast=\"auto\">\u00a0you offer<\/span><span data-contrast=\"auto\">.\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<h3>Hire Passionate Team Members\u00a0<\/h3>\n<p><span data-contrast=\"auto\">When you\u2019re delivering customer service, you want to employ team members that are passionate about what they do<\/span><span data-contrast=\"auto\">\u00a0and enjoy communicating and dealing with customers<\/span><span data-contrast=\"auto\">. This way, you know that your employees are going to put their all into it.<\/span><span data-contrast=\"auto\">\u00a0<\/span><span data-contrast=\"auto\">There\u2019s no point in employing a team member that hates helping others and communicating.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<h3>Motivate Team Members\u00a0<\/h3>\n<p><span data-contrast=\"auto\">Dealing with customer service can be a full-on and hectic at times, so it\u2019s important to motivate your team members regularly so they deliver the\u00a0<\/span><span data-contrast=\"auto\">best\u00a0<\/span><span data-contrast=\"auto\">service<\/span><span data-contrast=\"auto\">\u00a0and communication possible.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<h3>Honesty\u00a0<\/h3>\n<p><span data-contrast=\"auto\">In order to build loyalty with your customers, it\u2019s important, to be honest with them at all times. If your team members make a mistake, make sure they admit it instead of lying. If customers sense your\u00a0<\/span><span data-contrast=\"auto\">team is lying to them, they will get annoyed and be put off from buying from your business. If I mistake is made, quickly rect<\/span><span data-contrast=\"auto\">ify it.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<h3>Accessible\u00a0<\/h3>\n<p><span data-contrast=\"auto\">When your customers have an\u00a0<\/span><span data-contrast=\"auto\">issue<\/span><span data-contrast=\"auto\">\u00a0or a question regarding a product or service, they want to be able to get in touch and have a response straight away. Make sure you have plenty of team members available at all times to deal with customers&#8217;<\/span><span data-contrast=\"auto\">\u00a0queries<\/span><span data-contrast=\"auto\">. Respond to emails, messages, and calls quickly so\u00a0<\/span><span data-contrast=\"auto\">your<\/span><span data-contrast=\"auto\">\u00a0customers are pleased with their service.\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<h3>Mind Your Customer&#8217;s Mood\u00a0<\/h3>\n<p><span data-contrast=\"auto\">Certain customers may not be pleased with a product or service, however, ensure all team members respond politely and don\u2019t rise to their attitude. It\u2019s important to remain professional no matter how rude the customer is being.\u00a0<\/span><span data-contrast=\"auto\">It is the team members&#8217; responsibility to reassure them that they will be able to resolve their issues as quickly as possible.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<h3>Educate Team Members on Product or Service\u00a0<\/h3>\n<p><span data-contrast=\"auto\">Team members are going to be asked hundreds of different questions daily about your product or service, therefore it\u2019s important that they\u2019re fully educated on it and know exactly how to respond to each question. I<\/span><span data-contrast=\"auto\">n order to fix a problem, you must be fully aware of the product or service.\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<h3>Build Relationships\u00a0<\/h3>\n<p><span data-contrast=\"auto\">By building relationships with your audience, will help form brand loyalty for your busine<\/span><span data-contrast=\"auto\">ss. Your customers are much more likely to use you again and recommend you to friends and family. Show that you care and make sure your customers are happy and satisfied with\u00a0<\/span><span data-contrast=\"auto\">your service.\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<h3>Identify Problems\u00a0<\/h3>\n<p><span data-contrast=\"auto\">If you notice a problem with a product or service, get in touch with your customer straight away instead of waiting for them.\u00a0<\/span><span data-contrast=\"auto\">Inform your team so they\u2019re also fully aware.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<h3>Send Follow Up Emails\u00a0<\/h3>\n<p><span data-contrast=\"auto\">Keep your customers up to date on how you\u2019re dealing with their issues.<\/span><span data-contrast=\"auto\">\u00a0By s<\/span><span data-contrast=\"auto\">end<\/span><span data-contrast=\"auto\">ing<\/span><span data-contrast=\"auto\">\u00a0regular follow up emails<\/span><span data-contrast=\"auto\">, your customers are\u00a0<\/span><span data-contrast=\"auto\">kept i<\/span><span data-contrast=\"auto\">nformed at all time<\/span><span data-contrast=\"auto\">s and aren\u2019t left in the dark wondering when their issue will be resolved.\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<h3>Conclusion&#8230;\u00a0<\/h3>\n<p><span data-contrast=\"auto\">At the end of the day, customers are your priority<\/span><span data-contrast=\"auto\">! Without customers, there\u2019s no business. It\u2019s important to ensure your customers are receiving the best possible service to answer their ques<\/span><span data-contrast=\"auto\">tions and fix the problems. Take these important tips on board and implement them to your customer service team.\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Feature&#8221; _builder_version=&#8221;4.6.6&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#F7CB15&#8243; use_background_color_gradient=&#8221;on&#8221; background_color_gradient_start=&#8221;rgba(0,0,0,0)&#8221; background_color_gradient_end=&#8221;#f1f1f1&#8243; background_color_gradient_direction=&#8221;90deg&#8221; background_color_gradient_start_position=&#8221;60%&#8221; background_color_gradient_end_position=&#8221;60%&#8221; background_color_gradient_overlays_image=&#8221;on&#8221; background_enable_image=&#8221;off&#8221; background_size=&#8221;contain&#8221; background_position=&#8221;center_left&#8221; overflow-x=&#8221;hidden&#8221; overflow-y=&#8221;hidden&#8221; background_last_edited=&#8221;on|desktop&#8221; background_color_gradient_start_position_tablet=&#8221;100%&#8221; background_color_gradient_end_position_tablet=&#8221;100%&#8221;][et_pb_row custom_padding_last_edited=&#8221;on|phone&#8221; _builder_version=&#8221;4.7.5&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;1vw||1vw||true|false&#8221; custom_padding_tablet=&#8221;&#8221; custom_padding_phone=&#8221;0vw||0vw||true|false&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.5.1&#8243; _module_preset=&#8221;default&#8221;][et_pb_text _builder_version=&#8221;4.7.5&#8243; _module_preset=&#8221;default&#8221; header_2_font=&#8221;Poppins|800||on|||||&#8221; header_2_text_color=&#8221;#0F344F&#8221; header_2_font_size=&#8221;58px&#8221; header_4_font=&#8221;Poppins|700|||||||&#8221; header_4_text_color=&#8221;#0F344F&#8221; header_4_font_size=&#8221;30px&#8221; header_4_line_height=&#8221;1.2em&#8221; background_enable_color=&#8221;off&#8221; header_2_font_size_tablet=&#8221;55px&#8221; header_2_font_size_phone=&#8221;38px&#8221; header_2_font_size_last_edited=&#8221;on|tablet&#8221; header_4_font_size_tablet=&#8221;25px&#8221; header_4_font_size_phone=&#8221;18px&#8221; header_4_font_size_last_edited=&#8221;on|phone&#8221; locked=&#8221;off&#8221;]<h4>Join the\u00a0<\/h4>\n<h2>Conversation<\/h2>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.7.5&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;|600|||||||&#8221; text_text_color=&#8221;#0F344F&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.8em&#8221; background_enable_color=&#8221;off&#8221; custom_margin_tablet=&#8221;&#8221; custom_margin_phone=&#8221;-30px||4px||false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; text_font_size_tablet=&#8221;16px&#8221; text_font_size_phone=&#8221;14px&#8221; text_font_size_last_edited=&#8221;on|phone&#8221; locked=&#8221;off&#8221;]<p>Do you want to see your business grow? Are you looking for tools to expand and enhance your organisation? Grow Your Business is designed with you in mind. With our unique framework focused on delivering you results, we want to help you expand and enhance your business whilst engaging with like-minded business people. Join our network of business owners who are passionate about growing their business and thriving in their organisation.<\/p>[\/et_pb_text][et_pb_blurb url=&#8221;@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjExNyJ9fQ==@&#8221; use_icon=&#8221;on&#8221; font_icon=&#8221;%%3%%&#8221; icon_color=&#8221;#f8da2f&#8221; use_icon_font_size=&#8221;on&#8221; icon_font_size=&#8221;30px&#8221; _builder_version=&#8221;4.7.5&#8243; _dynamic_attributes=&#8221;url&#8221; _module_preset=&#8221;default&#8221; background_color=&#8221;#0f344f&#8221; width=&#8221;70px&#8221; height=&#8221;40px&#8221; custom_margin=&#8221;||0px||false|false&#8221; custom_padding=&#8221;5px||0px||false|false&#8221; animation=&#8221;off&#8221; border_radii=&#8221;on|10px|10px|10px|10px&#8221; locked=&#8221;off&#8221;][\/et_pb_blurb][et_pb_text _builder_version=&#8221;4.7.5&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;|600|||||||&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.8em&#8221; link_text_color=&#8221;#000000&#8243; background_enable_color=&#8221;off&#8221; background_layout=&#8221;dark&#8221; locked=&#8221;off&#8221;]<p><a href=\"#\">More About Us<\/a><\/p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Contact&#8221; _builder_version=&#8221;4.5.1&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#f1f1f1&#8243; locked=&#8221;off&#8221;][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.7.5&#8243; _module_preset=&#8221;default&#8221; custom_margin_tablet=&#8221;&#8221; custom_margin_phone=&#8221;-201px||-260px||false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.5.1&#8243; _module_preset=&#8221;default&#8221;][et_pb_image src=&#8221;http:\/\/growyourbusiness.org.uk\/wp-content\/uploads\/2020\/10\/co-working-space-21.png&#8221; title_text=&#8221;co-working-space-21&#8243; _builder_version=&#8221;4.7.5&#8243; _module_preset=&#8221;default&#8221;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.6.1&#8243; _module_preset=&#8221;default&#8221; custom_padding_tablet=&#8221;||||false|false&#8221; custom_padding_phone=&#8221;||||false|false&#8221; custom_padding_last_edited=&#8221;off|desktop&#8221;][et_pb_image src=&#8221;http:\/\/growyourbusiness.org.uk\/wp-content\/uploads\/2020\/10\/Untitled-design-17.png&#8221; title_text=&#8221;Untitled design (17)&#8221; _builder_version=&#8221;4.6.6&#8243; _module_preset=&#8221;default&#8221; positioning=&#8221;absolute&#8221; position_origin_a=&#8221;top_right&#8221; vertical_offset=&#8221;-18%&#8221; vertical_offset_tablet=&#8221;0%&#8221; vertical_offset_phone=&#8221;&#8221; vertical_offset_last_edited=&#8221;on|tablet&#8221; width=&#8221;100%&#8221; max_width=&#8221;100px&#8221; max_width_tablet=&#8221;80px&#8221; max_width_phone=&#8221;50px&#8221; max_width_last_edited=&#8221;on|phone&#8221; border_radii=&#8221;on|500px|500px|500px|500px&#8221; locked=&#8221;off&#8221;][\/et_pb_image][et_pb_image src=&#8221;http:\/\/growyourbusiness.org.uk\/wp-content\/uploads\/2020\/10\/co-working-space-11.jpg&#8221; title_text=&#8221;co-working-space-11&#8243; _builder_version=&#8221;4.6.1&#8243; _module_preset=&#8221;default&#8221; positioning=&#8221;absolute&#8221; vertical_offset=&#8221;100px&#8221; position_origin_a_tablet=&#8221;&#8221; position_origin_a_phone=&#8221;&#8221; position_origin_a_last_edited=&#8221;on|phone&#8221; position_origin_f_tablet=&#8221;&#8221; position_origin_f_phone=&#8221;&#8221; position_origin_f_last_edited=&#8221;on|phone&#8221; position_origin_r_tablet=&#8221;&#8221; position_origin_r_phone=&#8221;&#8221; position_origin_r_last_edited=&#8221;on|phone&#8221; width=&#8221;100%&#8221; max_width=&#8221;300px&#8221; max_width_tablet=&#8221;100px&#8221; max_width_phone=&#8221;100px&#8221; max_width_last_edited=&#8221;on|phone&#8221; scroll_vertical_motion_enable=&#8221;on&#8221; scroll_vertical_motion=&#8221;0|50|50|100|1|0|-1&#8243; positioning_tablet=&#8221;none&#8221; positioning_phone=&#8221;&#8221; positioning_last_edited=&#8221;on|desktop&#8221; border_radii=&#8221;on|500px|500px|500px|500px&#8221; locked=&#8221;off&#8221;][\/et_pb_image][et_pb_text _builder_version=&#8221;4.7.5&#8243; _module_preset=&#8221;default&#8221; header_3_font=&#8221;Poppins|800||on|||||&#8221; header_3_text_color=&#8221;#ea6c01&#8243; header_3_font_size=&#8221;135px&#8221; header_3_line_height=&#8221;1.1em&#8221; background_enable_color=&#8221;off&#8221; text_orientation=&#8221;justified&#8221; width=&#8221;310px&#8221; width_tablet=&#8221;100%&#8221; width_phone=&#8221;100%&#8221; width_last_edited=&#8221;on|tablet&#8221; max_width_last_edited=&#8221;off|desktop&#8221; module_alignment=&#8221;center&#8221; header_3_font_size_tablet=&#8221;55px&#8221; header_3_font_size_phone=&#8221;45px&#8221; header_3_font_size_last_edited=&#8221;on|phone&#8221; text_orientation_tablet=&#8221;center&#8221; text_orientation_phone=&#8221;&#8221; text_orientation_last_edited=&#8221;on|phone&#8221; locked=&#8221;off&#8221;]<h3>gr<br \/> ow<\/h3>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; custom_padding_last_edited=&#8221;on|phone&#8221; admin_label=&#8221;Footer&#8221; _builder_version=&#8221;4.7.5&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#0F344F&#8221; custom_margin_tablet=&#8221;&#8221; custom_margin_phone=&#8221;||-7px||false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; custom_padding_tablet=&#8221;&#8221; custom_padding_phone=&#8221;0px||0px||false|false&#8221;][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.5.1&#8243; _module_preset=&#8221;default&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.5.1&#8243; _module_preset=&#8221;default&#8221;][et_pb_text _builder_version=&#8221;4.7.5&#8243; _module_preset=&#8221;default&#8221; header_2_font=&#8221;Poppins|500|||||||&#8221; header_2_font_size=&#8221;50px&#8221; header_2_line_height=&#8221;1.4em&#8221; background_enable_color=&#8221;off&#8221; background_layout=&#8221;dark&#8221; max_width=&#8221;600px&#8221; custom_margin_tablet=&#8221;&#8221; custom_margin_phone=&#8221;20px||-122px||false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; custom_padding_tablet=&#8221;&#8221; custom_padding_phone=&#8221;&#8221; custom_padding_last_edited=&#8221;on|phone&#8221; header_2_font_size_tablet=&#8221;36px&#8221; header_2_font_size_phone=&#8221;20px&#8221; header_2_font_size_last_edited=&#8221;on|phone&#8221; locked=&#8221;off&#8221;]<h2>Let&#8217;s get better<br \/> Together.<\/h2>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.5.1&#8243; _module_preset=&#8221;default&#8221;][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_3,1_3,1_3&#8243; custom_padding_last_edited=&#8221;on|tablet&#8221; _builder_version=&#8221;4.5.1&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;|||10%|false|false&#8221; custom_padding_tablet=&#8221;|||0%|false|false&#8221; custom_padding_phone=&#8221;&#8221;][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.5.1&#8243; _module_preset=&#8221;default&#8221;][et_pb_text _builder_version=&#8221;4.5.7&#8243; text_font_size=&#8221;16px&#8221; text_line_height=&#8221;1.8em&#8221; link_text_color=&#8221;#ffffff&#8221; header_3_font=&#8221;Poppins|700|||||||&#8221; header_3_font_size=&#8221;16px&#8221; header_3_line_height=&#8221;1.2em&#8221; background_enable_color=&#8221;off&#8221; background_layout=&#8221;dark&#8221; locked=&#8221;off&#8221;]<h3>Follow<\/h3>[\/et_pb_text][et_pb_social_media_follow _builder_version=&#8221;4.7.5&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;-15px|||-8px|false|false&#8221; custom_margin_last_edited=&#8221;off|desktop&#8221; custom_padding=&#8221;||||false|false&#8221; locked=&#8221;off&#8221;][et_pb_social_media_follow_network social_network=&#8221;facebook&#8221; url=&#8221;https:\/\/www.facebook.com\/growyourbusinessuk&#8221; _builder_version=&#8221;4.7.5&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;rgba(0,0,0,0)&#8221; background_enable_color=&#8221;on&#8221; follow_button=&#8221;off&#8221; url_new_window=&#8221;on&#8221;]facebook[\/et_pb_social_media_follow_network][et_pb_social_media_follow_network social_network=&#8221;twitter&#8221; url=&#8221;https:\/\/twitter.com\/GrowYourBusin20&#8243; _builder_version=&#8221;4.7.5&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;rgba(0,0,0,0)&#8221; background_enable_color=&#8221;on&#8221; follow_button=&#8221;off&#8221; url_new_window=&#8221;on&#8221;]twitter[\/et_pb_social_media_follow_network][et_pb_social_media_follow_network social_network=&#8221;youtube&#8221; url=&#8221;https:\/\/www.youtube.com\/channel\/UCWzl2BG2LiH7FC8NuHeQjNg&#8221; _builder_version=&#8221;4.7.5&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;rgba(0,0,0,0)&#8221; background_enable_color=&#8221;on&#8221; follow_button=&#8221;off&#8221; url_new_window=&#8221;on&#8221;]youtube[\/et_pb_social_media_follow_network][et_pb_social_media_follow_network social_network=&#8221;linkedin&#8221; url=&#8221;https:\/\/www.linkedin.com\/company\/grow-your-business-uk\/?viewAsMember=true&#8221; _builder_version=&#8221;4.7.5&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;rgba(0,0,0,0)&#8221; background_enable_color=&#8221;on&#8221; follow_button=&#8221;off&#8221; url_new_window=&#8221;on&#8221;]linkedin[\/et_pb_social_media_follow_network][et_pb_social_media_follow_network social_network=&#8221;instagram&#8221; url=&#8221;https:\/\/www.instagram.com\/growyourbusinessuk\/?hl=en&#8221; _builder_version=&#8221;4.7.5&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; follow_button=&#8221;off&#8221; url_new_window=&#8221;on&#8221;]instagram[\/et_pb_social_media_follow_network][\/et_pb_social_media_follow][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.5.1&#8243; _module_preset=&#8221;default&#8221;][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.5.1&#8243; _module_preset=&#8221;default&#8221;][\/et_pb_column][\/et_pb_row][\/et_pb_section]\n","protected":false},"excerpt":{"rendered":"<p>Delivering good customer service is important for a number of reasons such as increasing brand loyalty, increasing customers and returning customers, and generating a positive word of mouth about your business. It\u2019s your priority to ensure that your team is delivering the best customer service possible.<\/p>\n","protected":false},"author":1,"featured_media":267,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"1080","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0},"categories":[1],"tags":[33,5,30,29,32,31],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v15.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Grow Your Business | 10 Ways to Deliver the Best Customer Service<\/title>\n<meta name=\"description\" content=\"Delivering good customer service is important for a number of reasons such as increasing brand loyalty &amp; increasing customers.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.growyourbusiness.org.uk\/?p=266\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Grow Your Business | 10 Ways to Deliver the Best Customer Service\" \/>\n<meta property=\"og:description\" content=\"Delivering good customer service is important for a number of reasons such as increasing brand loyalty &amp; increasing customers.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.growyourbusiness.org.uk\/?p=266\" \/>\n<meta property=\"og:site_name\" content=\"Grow Your Business\" \/>\n<meta property=\"article:published_time\" content=\"2021-02-03T16:50:02+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2021-02-03T16:51:56+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.growyourbusiness.org.uk\/wp-content\/uploads\/2021\/02\/GYB-1.png\" \/>\n\t<meta property=\"og:image:width\" content=\"774\" \/>\n\t<meta property=\"og:image:height\" content=\"514\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\">\n\t<meta name=\"twitter:data1\" content=\"CarysHarding\">\n\t<meta name=\"twitter:label2\" content=\"Estimated reading time\">\n\t<meta name=\"twitter:data2\" content=\"9 minutes\">\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.growyourbusiness.org.uk\/#website\",\"url\":\"https:\/\/www.growyourbusiness.org.uk\/\",\"name\":\"Grow Your Business\",\"description\":\"Join the Conversation\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":\"https:\/\/www.growyourbusiness.org.uk\/?s={search_term_string}\",\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-GB\"},{\"@type\":\"ImageObject\",\"@id\":\"https:\/\/www.growyourbusiness.org.uk\/?p=266#primaryimage\",\"inLanguage\":\"en-GB\",\"url\":\"https:\/\/www.growyourbusiness.org.uk\/wp-content\/uploads\/2021\/02\/GYB-1.png\",\"width\":774,\"height\":514,\"caption\":\"Customer Service\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.growyourbusiness.org.uk\/?p=266#webpage\",\"url\":\"https:\/\/www.growyourbusiness.org.uk\/?p=266\",\"name\":\"Grow Your Business | 10 Ways to Deliver the Best Customer Service\",\"isPartOf\":{\"@id\":\"https:\/\/www.growyourbusiness.org.uk\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.growyourbusiness.org.uk\/?p=266#primaryimage\"},\"datePublished\":\"2021-02-03T16:50:02+00:00\",\"dateModified\":\"2021-02-03T16:51:56+00:00\",\"author\":{\"@id\":\"https:\/\/www.growyourbusiness.org.uk\/#\/schema\/person\/8769aaf222a70e8a9d0f37a2f13ad7eb\"},\"description\":\"Delivering good customer service is important for a number of reasons such as increasing brand loyalty & increasing customers.\",\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.growyourbusiness.org.uk\/?p=266\"]}]},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.growyourbusiness.org.uk\/#\/schema\/person\/8769aaf222a70e8a9d0f37a2f13ad7eb\",\"name\":\"CarysHarding\",\"image\":{\"@type\":\"ImageObject\",\"@id\":\"https:\/\/www.growyourbusiness.org.uk\/#personlogo\",\"inLanguage\":\"en-GB\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/919e0b4ad2409bbfcf5af3a66bd8956a?s=96&d=mm&r=g\",\"caption\":\"CarysHarding\"},\"sameAs\":[\"http:\/\/growyourbusiness.org.uk\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","_links":{"self":[{"href":"https:\/\/www.growyourbusiness.org.uk\/index.php?rest_route=\/wp\/v2\/posts\/266"}],"collection":[{"href":"https:\/\/www.growyourbusiness.org.uk\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.growyourbusiness.org.uk\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.growyourbusiness.org.uk\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.growyourbusiness.org.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=266"}],"version-history":[{"count":3,"href":"https:\/\/www.growyourbusiness.org.uk\/index.php?rest_route=\/wp\/v2\/posts\/266\/revisions"}],"predecessor-version":[{"id":272,"href":"https:\/\/www.growyourbusiness.org.uk\/index.php?rest_route=\/wp\/v2\/posts\/266\/revisions\/272"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.growyourbusiness.org.uk\/index.php?rest_route=\/wp\/v2\/media\/267"}],"wp:attachment":[{"href":"https:\/\/www.growyourbusiness.org.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=266"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.growyourbusiness.org.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=266"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.growyourbusiness.org.uk\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=266"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}